
Below are sample workshop or keynote topics by Jeff Gaines. When working directly with an
organization, a customized approach is generally developed that fits their needs directly.
Creating the Emotionally Intelligent Workplace
Conventional wisdom taught us that the more intelligent a person was, the better he or she would
perform and succeed. Today, we've discovered that although this statement is true, our definition
of "intelligence" was off the mark. It is not "IQ" or intellectual intelligence that determines
success, but "EQ," emotional intelligence, that makes the difference. Recent studies show that
EQ contributes anywhere from 60-90 percent of success, depending on the type of position.
Want to know more? In this leading edge presentation, you'll learn what emotional intelligence is
and how to build more of it into your organization. You'll find out how EQ can be developed and
increased, and how having an emotionally intelligent workplace can impact your company's future.
Supercharge Your Company With Performance Management
In most companies; there are no more dreaded words than "performance review," for employees
and managers alike. How can you change this perception? It starts with becoming part of a
performance management system. In this session, you'll learn the difference between a
performance review and performance management. You'll find out how to build a system for
your company, and how this system can take your team into the top 20 percent of performers
nationwide.
Riding the Waves of Change
Change is an increasing constant in today's work environment. For a manager to be successful,
they need to understand how to coach individuals, groups and organizations through changes.
"You need to get on board with this," and "be a team player" are often how companies encourage
people to change. This is an example of why 60% of corporate reorganizations fail to meet their
stated objectives. Through learning the stages of change, the underlying issues that cause people
to fight change and learning why to change in the first place, you can successfully ride the waves
of change.
Leading the Workforce of Today
Managers today need to be both manager and leader. We manage the head, we lead the heart.
Management is about logic, policies, procedures and data. The heart is about desire, passion,
excitement, anger, frustration, etc. A large problem in today's work environment is that many
managers take a management approach to leadership problems. This can only create modest
results at best. Leadership is what is required to take people to exceptional levels, and most
managers are not taught how to lead.
Boosting Financial Health
Where do we learn about money management skills? The truth for most people is, we don't. We
figure it out as we go along. Most people have a small or significant amount of financial stress in
their life simply from lack of education. This presentation gives employees the skills and
knowledge they need to create the financial health they desire. Progressive and innovative
companies know that by helping employees succeed in their personal life, they are more
successful in their professional life.
Team Service and Customer Building
Getting people to work together is more art than science. When we succeed at that, the impact
to the customer is significant. Ever walked into a company where you could just feel the tension
between co-workers? Ever contacted a business only to feel like you were annoying them? Has
your business ever done that to your customers? Through educating the team and on going
coaching with the leader, Jeff Gaines can help you build a team that builds customers.
Humor in the Workplace
This workshop shows how to bring more humor into the workplace and each individual's life.
When used with appropriate etiquette, humor can greatly increase productivity and job
satisfaction. This very fun workshop is also very thought provoking and inspirational.